Privacy Policy

1. Information We Collect

Personal Information

• Name and email address
• ESN number (optional)
• Home Base selection
• Profile information

Usage Data

• Pages visited
• Events viewed and attended
• Tickets claimed
• Browser type and IP address

2. How We Use Your Information

• Provide and maintain the Platform
• Process event registrations and tickets
• Send notifications about events (with consent)
• Improve user experience
• Comply with legal obligations

3. Legal Basis for Processing (GDPR)

We process your data based on:

• Contract: To provide services you requested
• Consent: For marketing communications
• Legitimate Interest: To improve our services
• Legal Obligation: To comply with laws

4. Data Sharing

We do not sell your personal data. We may share data with:

• Event Organizers: When you register for events
• ESN Network: For ESN verification (if provided)
• Service Providers: Email, analytics, payment processing
• Legal Authorities: When required by law

5. Your Rights (GDPR)

You have the right to:

• Access: Request a copy of your data
• Rectification: Correct inaccurate data
• Erasure: Request deletion of your data
• Restriction: Limit how we use your data
• Portability: Receive your data in a portable format
• Object: Object to certain processing
• Withdraw Consent: For consent-based processing

To exercise these rights, visit your profile settings or contact privacy@studentbase.app

6. Cookies and Tracking

We use cookies for:

• Authentication and security
• Preferences and settings
• Analytics (with consent)

You can control cookies through your browser settings.

7. Data Retention

We retain your data:

• Account data: Until account deletion
• Event data: 2 years after event
• Marketing consent: Until withdrawn
• Legal records: As required by law

8. Data Security

We implement industry-standard security measures including encryption, access controls, and regular security audits.

9. International Transfers

Your data is stored in the EU. If transferred outside the EU, we ensure adequate protections are in place.

10. Children's Privacy

Our Platform is for users 16+. We do not knowingly collect data from children under 16.

11. Changes to This Policy

We may update this policy. Material changes will be notified via email or prominent notice.

12. Contact & Complaints

Data Controller: Studentbase
Email: privacy@studentbase.app

You have the right to lodge a complaint with your local data protection authority.